CBD Frequently Asked Questions – FAQ

Is there THC in your products?

Some of our products have minuscule, trace amounts of THC in them — but well below the legal limit of 0.3% (in most states). It is very unlikely that most users will test positive for THC in a drug test (though we can’t rule it out 100% depending on the type of test and the frequency of use). If you’re concerned about THC traces, consider shopping for our “broad-spectrum” items, as these are THC-free. Our “full-spectrum” items have minuscule amounts of THC totaling less than 0.3%.
When browsing our online product catalog at CBDfx.com, please look for the Lab Reports button on the product’s details page, which includes a very accurate report of any amount or traces of the THC which may be available in the product.
And please consult a knowledgeable person about the legal limit of the THC in your area, as for now because of the lack of a nationwide standardized approach, the limit varies from state to state and jurisdiction to jurisdiction.

How many puffs do I get with your CBD disposable vape pens?

Our disposable CBD pens should provide between 100-150 puffs before running out, depending on the size of the hit you take. In general, we’ve seen that new/beginning users take 2-3 weeks to finish a pen; intermediate users take 1-2 weeks; and advanced users may go through a disposable pen fairly quickly, in a few days or less. These are just guidelines and your results may vary.

Will CBD help me with stress, anxiety, and other issues?

CBDfx does not make any claims, express or implied, regarding the use of our CBD for stress, the use of our CBD for anxiety, the use of our CBD for pain relief, or any other symptom whatsoever. Although this is an area of current research, there is much more that needs to be done before any such claim can be made. The FDA has not yet approved the use of CBD to treat any symptom, in whole or in part.

Which CBDfx product is best for me?

The right CBD product for you is dependent on a variety of factors, including your preferred method of administration, your prior experience with CBD, and your desired result. CBDfx has formulated a wide variety of CBD lifestyle products to fit into your existing routines as well as give you new ways to experience CBD. From CBD topicals made with the finest botanicals to help soothe your skin, to delicious and high-quality CBD vape juices, to mouth-watering CBD vegan gummies — if you see something you like on our site, just try it out for yourself! We bet you’ll love it!

I placed an order, but cannot see it on my dashboard

Most likely, your order has been received and is currently processing. In most cases when an order is still processing it will not show on your dashboard yet. Once an order has been completed or shipped, it will then appear on your orders tab. If you have further questions, feel free to contact our customer service line.

What is the recommended wattage for CBDfx CBD oil to keep it from burning?

Now mod boxes can be used with CBD but it would be best to keep the watts to a voltage of no more than 3.74 volts. Normally with a 0.5ohm coil keep the wattage between 40-50 to prevent burning the CBD.

Do you have any CBD retail stores near me?

Many vape shops and other retail outlets do carry our products. We suggest that you consult with your local vape shop to see if they have the product you are looking for. If you are unable to find the particular item you are interested in, feel free to visit our website as we do ship to all 50 U.S states.

I am having issues powering my vape kit / My vape kit won’t turn on

If the battery is fully charged, the light will not illuminate. The light turns off once the device is fully charged. To turn on the device, you must press the button in very rapid succession 5 times, then the light will blink indicating it is ready to use. If it is on, simply hold the button and vape as normal. You do the same thing to turn it off. Try clicking it very fast, and the light should blink.
If you have tried all of this and the device is still not working, please let us know and we can will further assist in getting it replaced.

What is the percentage of PG & VG in your vape juices?

Our CBD Vape Juices contain 50% Vegetable Glycerine and 50% Propylene Glycol.

Why do you use PG & VG in your vape products?

VG (vegetable glycerin) and PG (propylene glycol) are two common ingredients found in a wide variety of consumer goods, from asthma inhalers to cosmetics and more. These liquids are used as the “base” of our vape oil that results in the perfect hit in terms of throat feel, vapor amount and consistency, and flavor.

How do I make a purchase online?

To learn how to purchase CBDfx products online, you should start by watching our tutorial video:
https://www.youtube.com/watch?v=hgK7-Nuae78
The video will walk you through our process step-by-step, from product selection to add to cart, to purchase. If you still do not feel comfortable about the purchase process after watching the video, please contact our support team here for more help:
https://cbdfx.com/pages/contact-us/

Do your products contain Dicetyl Phosphate?

No, our products do not use dicetyl phosphate. Although many skincare products on the market utilize dicetyl phosphate as a surfactant to help water and oil mix, we have chosen not to include this ingredient in our topicals (or any other item). In an effort to keep our products as pure and free of potential irritants as possible, we have opted for a formulation that doesn’t include this common ingredient.